How do Equipment Manufacturers really feel about the Internet of Things?

A Service Manager's View

Putting IoT to Work.
Start building a predictable future.

Our Maturity Model offers a step-by-step approach to kicking off your IoT project. Use it to navigate IIoT’s complexities and understand its potential for bringing intelligence and new sources of revenue to your business.

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KNOW


Getting to know your business potential starts with enabling your assets to communicate with each other. Once connected, your devices will release data that will give you the chance to learn from your product fleet in the field and start the remote supervision of the entire ecosystem.

CONNECTING & MONITORING

To get you started, iQuest experts will lead a Discovery Workshop to help define the business and technology requirements and the implementation process for the IoT solution. Based on that, a Proof of Concept (PoC) is then developed to validate the solution’s positive impact.

Moving to the connected state can be achieved by linking remote devices to the internet through the IoT platform and enabling data exchange between line-of-business assets and enterprise backend services. Although not yet automated, the system allows for Remote Access and provides the basis to set up response processes, triggered by alarms & notifications.

IMPROVE

At this stage, your attention shifts more toward analysing and interpreting the data coming from your products and identifying behavior patterns. Now that you’re able to monitor the health and status of your products proactively, understanding their performance becomes critical for being unhesitating when optimisations are needed.

ANALYSING & ACTING

As the automation of your internal processes and integration of backend components begins, iQuest offers both a cloud-based and on-premises device connectivity solution that enables you to build a system qualified to anticipate unexpected failures and schedule predictive maintenance. Better scheduling speeds up the reaction time and reduces the costs related to the unanticipated breakdowns.

Also, through Predictive Analytics and Machine Learning tools, your devices learn to optimise by themselves, equipping your business to avoid downtime altogether and ensure more cost-efficient Servicing and Operations.

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SHAPE

When your customers buy a device, they don’t pay for the product; they pay for its value and reliability. Reaching this level implies you are now able to optimise the external value chain and adopt new business models.

AUTOMATING & TRANSFORMING

Once at this level, the shift from products to outcome-based services seems only a natural step in your evolution. iQuest can help you use your connected capabilities to start selling product uptime rather than the actual product.

Through the Mixed Reality tools we’ll integrate within your system, you will also transform the way you service your products, remotely guiding and assisting customers through the maintenance process. From Over-The-Air deployments of new features and services to fully Remote Servicing, we’ll help you build the power to increase the value of your products years after they are delivered.

EXPERTISE

Together with our partners we ensure that the solutions we provide are the result of a well-balanced mix of industry-specific expertise with the capabilities of world-leading technology platforms.

We rely on our partners to provide the right tools, while partners rely on iQuest to tailor their technology to the client’s specific needs. iQuest covers an entire suite of integration and development services across all stages of the IIoT Maturity Model.

Our Services


MEET US THERE

IoT Solutions World Congress 2017

Get inspired by world’s IoT leaders at IoT Solutions World Congress, Barcelona.

The three-day event hosts over 170 exhibiting companies and 8,000 attendees to share their thoughts on how IoT is affecting industries such as Manufacturing, Healthcare, Energy & Utilities, Connected Transport, Buildings & Infrastructure, Retail and more.

Joining the event are Cristian Mesaros, Head of IoT and Joos Cadonau, Product Manager at iQuest. They will meet with industry peers to discuss how to get the most out of IoT solutions.

For an onsite meet-up, get in touch with our colleagues via LinkedIn or contact us at iot@iquestgroup.com.

Date:

Venue:

3-5 October 2017

Fira Barcelona

See event page